owners family

Wow! 2018 has been such a good year, our greatest year yet! As Pets in the City continues to grow each year our mission is to continue to provide excellent service.

I, Ashley, have been the owner since September 2012, that’s almost 7 years in the making. I still can’t believe it’s been that long. It seems like yesterday that I was graduating from The University of Hawaii, Manoa while trying to take over Pets in the City all at the same time. I have learned so much from my staff, customers and most of all the dogs. As an employee of the original owner of Pets in the City, I was able to work here through college and learn about the dogs as well as the business. I had no idea what doggie daycare was so going into this job I didn’t know what to expect. All I knew was that working with dogs all day would be the best job ever! Never did I think I would own the business and make a career out of it. I have always had a passion for animals (especially dogs) and growing up with them I understood the love they are able to bring to each family. I like to say that I have a ton of dogs (each dog that comes to Pets in the City is like my own) but currently, I have one dog, Diesel – who thinks he is the “king of the castle”. He’s definitely a handful and my protector but we love him so much and he brings so much love to our family.

The last almost 7 years has been a complete learning experience. Taking over the business when I was 24 years old and building it to what it is today has been a dream come true. I was young, straight out of college and had no clue what it took to run a business. I am lucky enough to have amazing mentors and always believed to do what is right and be honest. I value my employees to the highest level and love each and every one of my customers. When each dog comes running into our facility every morning it’s a reminder that we are doing something right. It’s the greatest feeling to see how happy each dog is to come and hang out with their friends every day.  And although it has been one heck of a ride I have enjoyed every second of it.

It has been an honor to serve our dog community with the best daycare, boarding and grooming for your pets and look forward to serving our community for many more years to come. We have the best customers both human and canine and I’m so grateful for that.


Ashley Gandall

Pets in the City